Types

App gives you three ways to combine orders, all accessible from the Orders page. Pick the method that fits your workflow — from selecting individual orders to merging entire groups in bulk.

Find the Orders page

1. Open app from your Shopify admin.
2. Click Orders in the app sidebar.

At the top of the page, you’ll see a Group by dropdown. This is how you switch between the three merging methods:

Group by	What it does
None	Shows a flat list of all open orders. You select individual orders to merge.
Customer	Groups orders by customer. Merge all orders from the same customer at once.
Customer and shipping address	Groups orders by customer and address. Only orders going to the same place are grouped together.

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Quick merge

Quick merge lets you hand-pick specific orders and combine them into one. This is the most flexible option — you can merge any orders you want, even if they belong to different customers.

Select and merge orders

1. Set Group by to None (the default view).
2. Browse your orders in the table. Each row shows the order number, date, customer, shipping address, total, payment and fulfillment status, item count, and tags.
3. Select two or more orders using the checkboxes.
4. Click Quick merge in the bulk actions bar that appears.
5. In the merge modal, review the list of orders being merged.
6. If prompted, choose a shipping address and customer for the merged order (see below).
7. Click Merge orders.

After the merge is created, you’ll be taken to the merged order detail page.

The merge modal

When you click Quick merge, a modal opens titled “Merging {count} orders”. It shows:

• A list of the orders being merged
• A link to your merge settings so you know which rules will be applied

Shipping address selector — If the selected orders have different shipping addresses, you’ll see a list of addresses to choose from (labeled by order number). Pick the one you want to use for the merged order, or select None to leave it blank.

Customer selector — If the selected orders belong to different customers, a dropdown appears. Choose which customer to assign to the merged order, or select None.

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Group by customer

Group by: Customer

This view automatically groups all your open, unmerged orders by customer. Instead of picking individual orders, you select entire customer groups and merge them in one click.

How it works

1. Set Group by to Customer.
2. The app groups your orders by customer. Each group shows the customer name, total value, and order count.
3. Expand a group to see the individual orders inside it.
4. Select one or more groups using the checkboxes.
5. Click Merge orders.

Each selected group becomes its own merged order. If you select 3 groups, you get 3 merged orders.

After merging, you’ll be taken to the Merged Orders page.

Customize which orders to include

You don’t have to merge every order in a group. Expand a group to see its orders, then use the individual checkboxes to include or exclude specific ones. The group checkbox shows an indeterminate state when only some orders are selected.

When no groups appear

If no groups are shown, it means there are no customers with two or more open, unmerged orders. The app displays: “No mergeable orders found — The app analyzes all your orders and groups them when the customer matches.”

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Group by customer and shipping address

Group by: Customer and shipping address

This is the most precise grouping method. Orders are grouped only when both the customer and shipping address match. Use this when your customers order to multiple locations and you only want to combine shipments going to the same place.

How it works

1. Set Group by to Customer and shipping address.
2. The app groups your orders by customer and address. Each group shows the customer name, formatted shipping address, total value, and order count.
3. Expand a group to see the individual orders inside it.
4. Select one or more groups using the checkboxes.
5. Click Merge orders.

The key difference from the customer-only view: each group header includes the shipping address below the customer name. A single customer can appear in multiple groups if they have orders shipping to different addresses.

Example: Jane Doe has 5 orders — 3 shipping to her home address and 2 shipping to her office. You’ll see two separate groups for Jane, each with its own address. You can merge them independently.

Customize which orders to include

Just like the customer view, you can expand a group and select or deselect individual orders before merging.

When no groups appear

If no groups are shown, the app displays: “No mergeable orders found — The app analyzes all your orders and groups them when the customer and shipping address match.”

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Which method should I use?

Scenario	Recommended method
You want to hand-pick specific orders to combine	Quick merge (Group by: None)
A customer placed several orders and you want to ship them together	Group by: Customer
A customer orders to multiple addresses and you want to combine per-destination	Group by: Customer and shipping address
You want to merge as many orders as possible in bulk	Group by: Customer or Customer and shipping address, then select all groups

What happens after merging

Regardless of which method you use, every merge follows the same process:

1. A new Shopify order is created based on your merge settings — combining line items, shipping, notes, and tags.
2. The original orders are processed (archived, cancelled, fulfilled, or tagged) according to your settings.
3. The merged order appears in Shopify admin and on the Merged Orders page.

Each merged order is labeled with its type — Manual, Customer, or Customer + Address — so you can always tell how it was created.